Last Updated:03 Sep 25
Thank you for shopping with Liony ! Below you’ll find details on how we process and deliver your order.
1. Order Processing
All orders are processed within [1–3 business days] (excluding weekends and holidays) after we receive your order confirmation email.
You’ll receive a notification once your order has been shipped.
2. Estimated Delivery Time
We aim to deliver your order as quickly as possible. Estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Delivery | [5–7 business days] |
| Expedited Delivery | [2–3 business days] (if offered) |
| International Delivery | [7–21 business days] |
Note: Delivery times may vary due to external factors such as carrier delays, customs clearance, or high demand.
3. Where We Ship
We currently ship to:
Domestic: India
International: No
If your country is not listed, feel free to contact us to check availability.
4. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking details so you can monitor the delivery progress.
5. Customs & Import Duties (International Orders Only)
For international shipments, your order may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the order processing or delivery time.
6. Shipping Delays or Issues
We are not responsible for delays caused by:
Incorrect or incomplete shipping information
Delivery carrier delays
Customs inspections
Please contact us if your order is delayed significantly or shows no tracking updates.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at lionygroup@gmail.com with your order number and any relevant details. We will do our best to resolve the issue promptly.
8. Need Help?
If you have any questions regarding your order or our shipping policy, please don’t hesitate to contact us:
📧 Email: lionygroup@gmail.com